Wake UP Sonoma is seeking an experienced Volunteer Program Manager to take a lead in organizing, support, and deployment of 300+ volunteers across 10–12 in-person events annually, including community meetings, film screenings with panel discussions, and speaker forums. This role is ideal for a seasoned nonprofit or community engagement professional who enjoys taking ownership of volunteer coordination and event operations. 

This is a hands-on contract role compensated via a monthly retainer, designed to emphasize ownership, continuity, and event readiness rather than hourly time tracking. The Volunteer Program Manager works closely with the Executive Director and event leads to ensure smooth, welcoming, and well-run events. Performance is evaluated based on deliverables and outcomes (event readiness, volunteer coverage, and operational effectiveness), not hours logged.

Volunteer Program Management

• Recruit, onboard, train, schedule, track and retain volunteers

• Maintain clear volunteer roles, expectations, and communication

• Serve as primary point of contact for volunteers

• Engage in welcoming, dependable and warm interface with volunteers

Event Staffing & On-Site Operations

• Plan and staff volunteers for 10+ events annually

• Coordinate setup, check-in, wayfinding, accessibility support, and breakdown

• Lead or oversee volunteers on event days

• Resolve day-of issues calmly and effectively

Systems & Administration

• Implement and manage volunteer tracking using Salesforce (NPSP / Volunteers for Salesforce) or comparable tools

• Track volunteer participation and hours

• Provide basic reports to the Executive Director

Collaboration

• Coordinate with staff, board members, and event organizers

• Support an inclusive, respectful, and mission-aligned volunteer culture

• 3+ years experience managing volunteers and/or community events

• Strong organizational and communication skills

• Comfortable coordinating large volunteer pools

• Experience with Salesforce or willingness to learn

• Ability to work independently with light supervision

• Availability for evening and weekend events as needed

Commitment to civic engagement, equity, and inclusion

• $1,650/month retainer ($20,000 annually)

• Retainer covers an average workload of 10–12 hours per week, recognizing that hours will flex around events

• Role is outcome-focused, not hourly

• Scope, priorities, and workload reviewed quarterly with the Executive Director

• Any work outside the defined scope requires prior approval

• This is a contract position; benefits (including health insurance) are not included